I would like to thank you for stopping by my web site.
The reason I developed this web site is to share my experiences and pass on some of the things that I have learned working as a Sales Associate,
Supervisor, Department Manager and Store Manager.
During my career I have been fortunate to work with some really strong people who have taught me a lot about work and life and I would like to
People like Jim Waechter, Trent Talirico, Andrew Thompson, Carmen Lopez and Diane Doyle taught me more than they could imagine and
have helped make me to be successful.
Also, I would like to thank all the people who were part of the teams I was on or built. I couldn't have achieved what I have without their
Career Highlights and Things I've Achieved
Managed two seperate stores at the same time with two different companies ( Agnew Group and Connect Cellular)
Developed Merchandise Transfer System with Brettons.
Created staff training manuals while at Willson Stationers, Brettons and Agnew Group.
Recovered $5000 at Brettons and over $3000 at Agnew Group from internal theft.
Things I Enjoy - Work Environment
Finding ways to increase sales and make businesses more efficient.
Training and educating staff.
After graduating from The Northern Alberta Institute of Technology I began working in retail and over the years had the opportunity to
move into management positions.
As my career developed in Alberta and B.C. I found that sales and leading a sales team was a great challenge for me
and also very rewarding. Every store or department I lead saw an increase in sales and productivity. Also, staff turnover was lower than average.
Keys to Success
- I developed training manuals to meet the specific needs of the store or department.
- I provided the staff with every bit of information that could help them do their jobs. Basically, I believe that if they
know as much as possible with regards to what is going on in their store or department they are empowered to deal with customers in a much
more confident and competant way.