Employment History

Dec. 05, 2014 - June 15, 2018

Shipper Receiver.
Jenny Vuong Pharmacy (Shoppers Drug Mart)
Edmonton, Alberta

  • Receive and scan merchandise into the inventory system.
  • Reconcile purchase order costs with merchandise costs in the computer system.
  • Prepare items for shipment via Fedex, Loomis and Purolator.
  • Order dairy products, ice cream and pop.
  • Collaborate with Vendor Reps with regards to orders, promotions and vendor returns.
  • Maintain and merchandise product in frozen food section.
  • Organize and maintain stockroom.
  • Perform cycle counts and
  • Process returns to vendor.
  • Merchandise stock on sales floor and assist customers.
  • Print labels for corporate price changes.
  • Recpient of the "Going the Extra Mile" Award.


Sept. 2008 – Feb. 2014

Inventory Coordinator 
Sears West Edmonton Mall Edmonton, Alberta 

  • Supervised inventory counts for all departments in the store. 
  • Oversaw and participated in the completion of price changes, store transfers, RTV merchandise execution and the shipping and receiving of merchandise.
  • Resolved issues with regards to merchandise receipts, inventory shortages, pricing, price ticketing and non scanning UPCs.
  • Worked closely with Loss Prevention with regards to inventory shrinkage issues.
  • Supervised up to 15 associates.
  • Participated in merchandising set up for Christmas and other special events and promotions.
  • Assisted with dock pick-up, shipping and receiving, merchandising and customer service.
  • Member of the Health and Safety Committee from Sept. 2010 to July 2012.
  • Employee of the Month for July 2013.


Oct. 2005 – Jul. 2008

Footwear Lead 
HBC Designer Depot  Edmonton, Alberta 

  • Oversaw the shoe department, handbag and luggage department.
  • Processed and merchandised shoes, luggage and handbags.
  • Ensured accurate pricing and ticketing of merchandise.
  • Involved in sales, customer service, price changes, shipping and receiving.
  • Member of Health and Safety Committee and Loss Prevention Committee.
  • Recipient of "Making a Difference Award".


Feb. 2000 – Mar. 2002

Store Manager 
Connect Cellular  Edmonton, Alberta 

  • Oversaw the operations of two stores.
  • Involved in hiring, training, motivating and scheduling of staff.
  • Resolved customer complaints.
  • Responsible for inventory control.
  • Winner of three different sales contests.


Oct. 1998 – Feb. 2000

Assistant Manager 
Connect Cellular  Edmonton, Alberta 

  • Provided product knowledge and cellular solutions to customers.
  • Duties included customer service, sales, merchandising and inventory control.


May 1997 – Oct. 1998

Support Assistant  
Kakari Systems  Edmonton, Alberta 

  • Responsible for billing clients and keeping accounts current.
  • Provided technical and sales support to clients.
  • Carried out various administrative duties.
  • Developed Kakari Systems web site.


Feb. 1992 – Jan. 1996

Store Manager 
Agnew Shoes  Coquitlam, British Columbia 

  • Oversaw the operation of two stores at the same time.
  • Restored two stores to profitability.
  • Responsible for meeting store budgets.
  • Interviewed, hired, trained, scheduled and motivated staff.
  • Sales, customer service, merchandising, inventory control, payroll administration.


Nov. 1991 – Feb. 1992

Assistant Manager 
Agnew Shoes  Vancouver, British Columbia 

  • Sales, customer service, merchandising, inventory control and oversaw store operations in the absence of the Store Manager.


Oct. 1991 – Nov. 1991

Sales Associate 
Agnew Shoes  Vancouver, British Columbia 

  • Provided customer service.
  • Sales of footwear, handbags and accessories.


Education

Nov. 2005
Standard First Aid
Canadian Red Cross 
Edmonton, Alberta 

Jun. 1996 - May 1997
General Computer Courses 
CDI College 
Edmonton, Alberta 

Sept. 1983 – May 1985
Business Administration Honours Diploma
Northern Alberta Institute of Technology 
Edmonton, Alberta 

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